Money-back guarantee: what happens with bad results?

We want every edit to convince you. If you are not happy with a result, we refund the credit you spent automatically and without any discussion.

How it works

Under every edited image you will find the "Not good? Try again" button. The dialog gives you two options. "Try again" starts a new attempt at no extra cost, and you can write what should be different. "Refund the credit only" removes the bad version, restores the previous one and credits your balance back immediately. You can see the refund directly in your account.

If our automatic quality check flags an edit as risky, you will also see a "Recreate for free" option. One click opens the same dialog.

Prefer money instead of credits?

If you would rather have the amount refunded to your card or bank account instead of a credit refund, write to us at contact@immopix.ai. We will take care of it personally.

What always stays safe

• Your original photo always remains stored unchanged. We edit copies, never the original.
• New attempts cost nothing extra. Only after a great many refunds do we ask for a short reason.
• If a technical error occurs on our side, the edit restarts without using any additional credits.